Central Coast Energy Services

About Central Coast Energy Services

LIHEAP assists low-income households that pay a high portion of their income to meet their energy needs, and provides one-time financial assistance to help balance an eligible household's utility bill.

CCES coordinates two energy bill assistance programs for low-income Monterey, Santa Cruz and San Mateo county residents:

1)The Home Energy Assistance Program(HEAP) provides payment assistance with home energy bills. The one time per calendar year payment varies depending on income, household size, and funding. Households facing shutoff (customer has received 15-day or 48-hour notice) may receive immediate help at emergency service sites centrally located in San Mateo, Santa Cruz and Monterey counties. Applicants should call our 1-888-728-3637 toll-free number for current locations and hours.

2) California Alternate Rates for Energy (CARE) is a discount rate program offered by PG&E which gives eligible low-income households a 20% discount on their energy bill.

HEAP Eligibility Guidelines* (eligibility in HEAP is determined by the last 30 days of income) Monthly income cannot exceed:

1 person $2,004

2 person $2,621

3 person $3,238

4 person $3,855

5 person $4,472

6 person $5,089

7 person $5,204

8 person $5,320

*HEAP eligibility guidelines may change depending on funding.

CARE Eligibility Guidelines (eligibility in CARE is determined by the last 12 months of income) Annual income cannot exceed:

1-2 person $31,460

3 person $39,580

4 person $47,700

5 person $55,820

6 person $63,940

7 person $72,060

8 person $80,180

The 1-888-728-3637 line works 24 hours a day and customers need only leave their name, address, and phone number to receive an application and instructions by mail within two to four working days.

Requirements:
Documents required to apply for energy services include current income documents for your household and the most recent utility bill. Additional documentation may be required during the application process. Please contact the service provider for more information. Counties served: Santa Clara County

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